Mobile Telco Churn Infographic

via RCR Wireless


Recently, Ed Sarausad wrote an article for RCR Wireless that discussed how big data could be used to develop a plan to counter customer churn in the wireless industry.  We thought it might be interesting to create an infographic that would more clearly illustrate this growing problem: what causes a customer to leave a service provider, how quickly a customer tends to leave any given carrier and how costly high turnover can be for a company.

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